Privacy Policy

1. Introduction

At Learn, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, enrol in our programmes, or engage with our services.

2. Information We Collect

We may collect the following personal information:

• Full name

• Email address

• Contact number

• Company name and VAT number (if applicable)

• ID number or demographic data (for compliance, if part of a formal learnership)

• Payment and billing information

• Course progress and performance (for learners)

We collect this data when you register, contact us, or participate in training programmes.

3. How We Use Your Information

We use your information to:

• Provide and manage access to training programmes

• Track and report learner progress (especially for B‑BBEE compliance)

• Issue certificates or learning credits

• Process payments and invoices

• Comply with legal and regulatory requirements (e.g. QCTO, SETA, or B‑BBEE audits)

• Send relevant updates and learning-related communication

We do not sell or rent your information to third parties.

4. Data Sharing & Third Parties

Your data may be shared with:

• Accredited training partners and assessors

• SETAs or QCTO for compliance and certification purposes

• Payment service providers (for secure billing)

• Regulatory bodies if required by law

All third parties are contractually required to keep your data confidential and secure.

5. Data Security

We implement strong security measures — including encryption, secure access, and regular monitoring — to protect your information from unauthorized access or disclosure.

6. Cookies & Website Tracking

Our website may use cookies to improve user experience and track site usage. You can opt out of cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your data

• Correct or update your information

• Ask us to delete your data (where legally possible)

• Withdraw consent at any time

To exercise these rights, contact us at: privacy@learn.co.za or [phone number].

8. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted here with a revised “Last updated” date.