Security

1. Data Protection & Encryption

All data transmitted through our platform is encrypted using SSL (Secure Socket Layer) technology. This ensures that personal details, login credentials, and payment information are securely transmitted and stored.

2. Secure Infrastructure

Our systems are hosted on secure, industry-standard cloud infrastructure with built-in firewalls, routine security patching, and 24/7 monitoring. Access to sensitive systems is strictly controlled through multi-factor authentication (MFA) and role-based permissions.

3. User Access Control

• Learners and clients have secure, individual login credentials.

• Administrative users are granted limited access based on their roles.

• Passwords are stored using strong, encrypted hashing algorithms.

4. Compliance with Regulations

Learn complies with South African data protection laws, including:

• POPIA (Protection of Personal Information Act)

• B‑BBEE verification data requirements

• SETA/QCTO confidentiality standards

We maintain secure records for compliance audits, including learning history, enrolment data, and certification documentation.

5. Regular Backups & Disaster Recovery

All critical systems are backed up regularly and stored in secure, offsite locations. We maintain a tested disaster recovery plan to ensure business continuity in the event of a technical failure or breach.

6. Human-Centric Security

• Staff are trained on cybersecurity awareness and confidentiality obligations.

• Internal access to personal data is granted only on a need-to-know basis.

• We conduct regular audits and reviews of access logs and activity.

7. Incident Response

In the event of a data breach or security incident, we have a structured response plan in place. Affected users will be notified promptly in accordance with POPIA and other legal obligations.